Shipping, Refunds, Returns
SHIPPING, RETURNS, REFUND POLICY, INTERNATIONAL SHIPPING, + CALIFORNIA PROP 65
Shipping and Refunds
For our detox product line (Enema Kit, Critter Cleanse) shipping is the responsibility of the buyer and returns and refunds are NOT accepted under any circumstance.
Our Clare Essentials Line (Womb Wand) includes free shipping and 30 day money back guarantee returns.
Domestic + International Shipping + Processing
We are unable to guarantee specific ship times currently. Orders are processed in the order that they are received and shipped out accordingly. Shipping times will vary based on the address provided on the order. Please expect 1-5 business days of processing before your item is shipped. We are a small team and only human! Thank you for your patience nd kindness with us.
Essential Oil products cannot be shipped internationally due to their flammability. If you order our Critter Cleanse internationally, we will leave the Clove Wand out in order to be in compliance with international shipping regulations.
Duty And Taxation:
Clare Packages LLC is not responsible for any duty, taxes or other associated import fees that your government may impose. These additional costs are the sole responsibility of the buyer. Any taxes and possible duty fees are assessed and calculated by your
government when your package enters Customs and are collected from you when your package is delivered to you.
Orders Held Up At Your Country's Border and Disposal Issues
Customs can hold your order for reasons that they may suspect as warranted. This usually involves a parcel search, product quarantine, or items within the parcel that may cause some concern with customs officials. These held up orders are not the responsibility of Clare Packages and can only be resolved by you and your local postal authorities. In the event that your country's inspection agency quarantines, disposes or otherwise discards material which is not allowed into your country, this will become the sole responsibility of the buyer and, Clare Packages will not issue a replacement nor refund for such occurrences. It is the responsibility of the buyer to know what is allowed into your country and what is not. Any questions regarding customs clearance of specific items as well as taxes and possible duty fees should be directed to your customs department.
CALIFORNIA CUSTOMERS: PROP 65
Proposition 65 is a unique California law that requires businesses to include a warning on any products that contain quantifiable amounts of over 800 possible chemicals, many of which are naturally occurring.
Why do I have a Prop 65 warning on my herbal products?
Proposition 65 is a unique California law that requires businesses to include a warning on any products that contain quantifiable amounts of over 800 possible chemicals, many of which are naturally occurring. Because of the unique nature of this state-specific law which only applies to California, we are obliged to place a Prop 65 warning on all products which are shipped to that state. This warning is the same one that is found throughout hotels, gas stations, airports, golf courses, public parks, and other public buildings found throughout the state.
What is California Proposition 65?
Proposition 65 was passed in 1986 with the intention of increasing accountability and preventing people and companies from dumping toxic material in California waters. It is known as "The Safe Drinking Water and Toxic Enforcement Act of 1986," and it enforces the idea that people have the right to know about the presence of dangerous chemicals in their food and water. On this basic level, it is a well-spirited law which we enthusiastically support. However, in practice it is misleading and inconsistent, creating a culture of endless warnings and resource-draining lawsuits.
Chemicals recognized by the State of California to contain carcinogens or cause reproductive harm are subject to the requirements of Prop 65 and one of the most cited chemicals is lead, which naturally occurs in soil, water, and the ocean. According to Prop 65 the content of lead has particularly stringent regulations, requiring a warning if its presence exceeds 0.5 micrograms in any given product per day. This is nearly 1,000 times lower than the amount known to cause reproductive harm according to the federal government.
How is Prop 65 enforced?
Prop 65 is enforced entirely by way of civil lawsuits brought about by organizations seeking monetary gain in the form of a settlement, and rarely (if ever) is action ever brought by the state's attorney general.
This form of litigation puts businesses in a defensive position, forcing them to comply, regardless of the safety of their products. Indeed, Prop 65 warning signs appear all over California, on restaurants, apartment buildings, gas stations, banks, and anywhere else that could theoretically be in violation. Because there is no penalty for over-posting, businesses place warnings as a measure to ensure the safety of their commodities. This results in an ocean of vague and faulty information, hiding shady business practices while vilifying the compliant.
Are there exceptions for chemicals that occur naturally?
If a company can prove that a chemical naturally occurs in its products, it is exempt from Prop 65. As an example, the American daily average for black pepper consumption contains 10 times the "safe harbor" level of safrole, a naturally occurring chemical listed under Prop 65 as a carcinogen. But because it is naturally occurring, companies have not yet been required to warn the public about black pepper.
The presence of lead is a bit more complex. Over the past century, industrial change in the United States and in the developing world has created an increase in the amount of lead distributed across the environment. The use of leaded gasoline and the burning of coal and other fossil fuels have damaged the environment, spreading the pollutant into the atmosphere. In turn, this lead has been redistributed in rainwater, our oceans, and through soil seepage where it is absorbed by plant life.
Prop 65 is written in a way that places the burden of proof on businesses rather than on the government. If a business cannot prove that the chemical content in their products is natural, then they must provide a warning label or face litigation.